(
I-Canada-News.Com, June 10, 2013 ) Camden, NJ -- In this business tech guide, DigitalOlympus.com presents 10 reasons why businesses should have a toll free number. The guide touches on the importance of toll free numbers and what they say about a business’ credibility and professionalism.
Phone system experts TelcoDepot.com provided the resources and expert advice that went into the formation of this guide, so businesses can read the contents with confidence.
Experts agree that toll free numbers bridge the trust gap and help mitigate initial customer fears; the same effect as having a website.
Toll free numbers however go the extra mile to say “we are credible and professional, and we want you to contact us with confidence.”
“Toll free numbers certainly open up communications between businesses and customers. Here are 10 expert-certified reasons why toll free numbers are a must for businesses of any size,” says Monty Dimkpa, an editor with DigitalOlympus.com.
Credibility
Having a toll free number improves business credibility. It is an indicator of the availability and seriousness of a business to handle inquiries, correspondence and to interact with customers in general.
Customer Satisfaction
Having a toll free number is bound to increase customer satisfaction rates, as toll free numbers allow for easy customer interaction.
Portability
Most toll free numbers are
VoIP phone based (like
Xblue,
Allworx or
Panasonic systems) and have the advantage of portability, since the call can be taken on any phone system registered on the network, and used on the go.
Marketing
Toll free numbers help businesses measure the effectiveness of their ads or marketing campaigns since they can setup extensions for any number of campaigns based on their toll free number and monitor feedback via those extensions.
Recognition
It’s easier for customers to recognize numbers that are designed by a business, rather than random numbers assigned by a service provider. Also vanity numbers like 1-800-BUSINESS are good for branding and marketing.
More Sales
By being more accessible via a toll free number, businesses access more sales than would otherwise have been possible.
Better Customer Service
Customers feel more connected to a business they can contact frequently at no cost. It allows them to interact more freely and purchase products with more confidence.
Faster Response Rates
As a business you can be responsive to the customer with a toll free line, as they can contact your business in an instant and get the response they need.
Easy to Setup
Toll free numbers based on VoIP are plug-and-play and require no strenuous manual setup.
It’s Affordable
Toll free numbers are affordable when based on VoIP due to the multitude of affordable service plans.
Follow more business news and technology reviews online from DigitalOlympus.com at
www.digitalolympus.com
About DigitalOlympus.com
Digitalolympus.com is a news blog dedicated to educating its readers on the latest technology advances. They are committed to gathering information on up and coming technologies that will enhance the lives of their readership. Digitalolympus.com is always at the forefront of technology news and events guiding its readers to accurately determine the best course of action for themselves and their businesses.
TelcoDepot
Yaron Ram
6319645000
info@telcodepot.comSource:
EmailWire.Com 
